I am stuck on a loading screen. What should I do?

If your browser is not loading, we recommend firstly trying to reload/refresh the page.

If that does not work, we recommend clearing the cache and cookies, and then restarting the browser.

If this still doesn't resolve the issue, please try a different browser.

If the problem persists, please contact our team with as much information as possible including the device, browser and screenshots where possible.